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Senior Splunk & ServiceNOW Engineer


We are looking for senior IT engineers that are interested how to apply modern monitoring practices and build generic monitoring solutions for DevOps teams at NN. We use a common core of platform tools and technologies to provide standardized monitoring & remediation solutions to NN IT Teams. In this role you will be able to learn to develop and operate the ServiceNOW platform for NN that is used by teams to monitor logs and events of IT Systems.


Your impact as a Senior Platform Engineer at NN

The IT-systems at NN are crucial for the company’s performance. Reliability and modern reliability engineering practices requires modern engineering teams to constantly build and use mature monitoring solutions and automate remediation of issues. These teams need to get constant insight in the behavior of the IT systems to continuously improve the services. We develop, operate and maintain a set of standardized enterprise wide platforms that teams can use to set up good monitoring and remediation solutions. You constantly support, advice and introduce new monitoring solutions within the NN IT enterprise.


Your responsibilities include:

Monitoring: You are responsible for building & operating the ServiceNow platform building blocks that enable  modern DevOps teams to collect logs & events and use this to monitor their IT systems.

Remediation: You are responsible for building & operating automation workflows that enable modern DevOps teams to remediate issues on their IT systems.

Platform Engineering: You are able to understand and adapt building blocks to enable our platforms to be used for many use cases and technologies such as cloud infra monitoring and application performance monitoring.


Technological results

With speed, quality and craftsmanship you will achieve the following:

  • Fast-tracked through our agile DevOps approach.
  • Continuous improvement of our processes and systems.
  • Implement new technologies for all business units.


We also care about you

Just as you as our Senior Platform Engineer indirectly care for our customers, we also take care of you. With great development opportunities and a pleasant working environment, you will have good reason to find going to work every day a pleasure.

For your career development, we facilitate:

  • Lunch & Learn: explore current issues such as Design of the semi Cloud environment.
  • Subject-specific conferences (both in the Netherlands and across the border).
  • In-house training through our IT Academy by and for our own Engineers.

You will be part of an energetic and passionate team of platform experts providing guidance and standardized solutions that help teams build and operate reliable systems. Our team is part of the Service Delivery department of the CIO organization and uses an agile way of working to help the NN organization deliver mature IT services. The departments consists of 7 agile teams, which all contribute to ensure mature IT services.

We work hard, of course, but we also value time for relaxation and team building. Together we will take a break to eat and drink.


Our purpose

Thanks to your efforts, we make our financial services relevant and more personal.

Tasked with handling vast volumes of data, and implementing innovative, cutting-edge software; your endeavours will influence the future of NN and play a significant role in our success whether it is via the integration of different systems or assisting with a network rollout. Your efforts will help everyone at NN as well as our one million customers in the Netherlands. Active in 18 countries with over 17 million customers, you understand our systems must work faultlessly. We must continuously innovate and invest in an agile business model. Thanks to your professionalism we earn the trust of our customers within all our subsidiaries, and there are quite a few: NN, NN Investment Partners, Nationale-Nederlanden, OHRA, ABN AMRO Insurance, BeFrank, Zicht, AZL and Movir.


Critical skills of a Senior Platform Engineer

You can explain complex matters with ease, and you like to work with Agile and DevOps.  You have an interest in modern monitoring capabilities and solutions. With your ability to quickly learn and experiment and adapt to introduce/pilot new solutions. You are a team player that likes to solve complex issues together. You have more than 3 years experience with common IT Monitoring technologies (Splunk, Stackstate, CloudWatch, Azure Monitor) is a plus. There is a passion for data and creating insight in IT system behavior. Experience with ITIL event management & incident management processes


Commit to NN

Are you looking for an opportunity to gain experience in market relevant platforms and skills relevant in modern IT enterprises? Then we would like to meet you. Apply directly through the button below.

Questions? Feel free to contact accountmanager Taman Autar (taman@ygp.nl / 06 148 611 91)


Gepubliceerd op: 
8 mei 2020
Den Haag